Delivery & Returns

Delivery
You can now click and collect from our Metrocentre Gateshead boutique. You will receive an email when your item is ready for collection. The majority of items will be available for collection within 2 hours but some may take up to 48 hours.
Free UK next day delivery on orders over £60.00
Free UK standard delivery (3-5 working days)
£1.95 UK Royal Mail 1st class delivery (1-3 working days)
£6.95 UK next day delivery if ordered before 3.00pm (excluding weekends)
£11.95 UK next day Saturday delivery if ordered before 3.00pm on Friday
£7.95 Europe (3-7 working days)
£11.95 Europe tracked (3-7 working days)
£12.95 International (5-10 working days)
£16.95 International tracked (5-10 working days)
 
Returns
Unfortunately, we can’t offer you a refund or exchange if your item is returned to us after 14 days from receipt.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and clear of make-up, false tans, etc.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.